Real Estate VA · Airbnb Co-Host · Executive Assistant · Travel Operations · Lead Generation
I help real estate professionals, executives, and travel agencies run smoother operations — so they can close more deals, scale faster, and never miss a detail.
About Me
I'm Nancy Ezema, a results-driven Virtual Assistant, Airbnb Co-host, and Short-Term Rental Operations Specialist with over three years of experience helping executives, property owners, and hospitality businesses streamline operations, deliver exceptional guest experiences, and grow their businesses.
I lead operations at Denax Properties & Shortlets, where I progressed from managing property marketing to overseeing day-to-day operations. Through this experience, I've managed guest communication, property listings, booking coordination, CRM systems, lead generation, marketing campaigns, and operational workflows to deliver exceptional experiences for both guests and property owners.
To expand my expertise across the hospitality industry, I also work as a Travel Agent at DreamPort, assisting clients with travel planning, bookings, outbound sales, and customer support. This experience has strengthened my communication, organization, and client relationship management skills while complementing my background in hospitality operations.
I don't just complete tasks — I anticipate what's needed before you ask, build systems that scale, and communicate proactively so nothing falls through the cracks. I treat every business I support as if it were my own.
What I Do
End-to-end support for hosts, real estate professionals, and executives who need a partner they can trust.
Full-service co-hosting — listing creation and optimisation, dynamic pricing, guest screening, check-in coordination, review management, and 24/7 guest communication. Your property runs like clockwork.
Primary ServiceSEO-driven titles and descriptions, professional photo curation, amenity copywriting, and algorithm-friendly structuring to increase visibility and booking conversion across all platforms.
High DemandProfessional, prompt, and personalised guest messaging from inquiry to checkout. Pre-arrival instructions, mid-stay support, and post-stay follow-ups that generate 5-star reviews consistently.
OngoingCRM management (Follow Up Boss, KVCore, HubSpot), lead tracking, MLS data entry, DocuSign coordination, Dotloop support, and transaction coordination for busy agents and brokers.
AvailableCalendar and inbox management, document creation, research, scheduling, project tracking in Asana, ClickUp, Notion, and Trello — executed with discretion and precision.
AvailableFlight bookings, itinerary planning, hotel coordination, visa documentation support, and travel logistics. Currently active Senior Travel Agent at DreamPort managing 157+ live leads.
Active RoleProperties I Have Listed
Real properties I have listed, optimised, and marketed — from creating high-converting listings to full co-hosting operations across Airbnb, Booking.com, and Guesty.
Portfolio Mockups
Professional mockups demonstrating the quality of work I deliver across every major STR and real estate platform.
In Action
Real Instagram reels I created and posted for Denax Shortlets — property walkthroughs, showcasing the listings I manage.
Real Work Samples
Real metrics, real systems, real results. Screenshots from my active work at Denax Shortlets and DreamPort.
Client Reviews
Real WhatsApp feedback from real guests and clients — unedited and unsolicited.
Credentials
Professional certifications that back up every service I offer.
Tech Stack
From property management platforms to CRMs, AI tools, and creative software — I bring a full stack to every role.
Get In Touch
I'm available immediately for remote opportunities across US, UK, CA, EU, and AU time zones. Let's talk about how I can help your business run smoother.